This Privacy Policy explains how bagassedinnerware.com (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or contact us through inquiry forms, email, or messaging tools.
1. Who We Are
Our website address is:
https://bagassedinnerware.com
We operate a B2B website providing information, quotations, and customized solutions for bagasse and disposable food packaging products.
2. Information We Collect
We may collect the following information:
A) Information you provide voluntarily
When you submit an inquiry form or contact us, we may collect:
- Name
- Email address
- Phone number or WhatsApp number
- Company name
- Product requirements, quantities, customization details
- Any additional information you choose to provide
Forms on this website may be powered by tools such as Elementor forms, WPForms, or Contact Form 7.
B) Information collected automatically
When you browse our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring pages or links
This data helps us understand how visitors use our website and improve performance.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotations
- Communicate about samples, pricing, production, and orders
- Follow up via email or messaging tools such as WhatsApp
- Improve our website, services, and customer experience
- Maintain business records and prevent fraud or misuse
- Comply with legal and regulatory obligations
We do not use your information for automated decision-making.
4. Cookies & Analytics
Our website uses cookies and similar technologies to ensure proper functionality and performance.
We currently use Google Analytics to analyze website traffic and visitor behavior. Google Analytics may collect information such as IP address (anonymized where applicable), device type, and browsing behavior.
In the future, we may also use advertising or remarketing tools such as Meta (Facebook) Pixel. These tools help us understand marketing performance and may use cookies or similar technologies.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share limited information with:
- Website hosting providers
- Email and communication service providers
- Analytics and technical service providers
- Legal authorities when required by law
All third parties are required to process your data only for the purposes specified by us and in accordance with applicable data protection laws.
6. International Data Transfers
As we serve international customers, your information may be processed or stored in countries outside your own. We take reasonable measures to ensure appropriate safeguards are in place to protect your data.
7. Data Retention
We retain personal information only for as long as necessary to:
- Respond to inquiries
- Maintain business communication records
- Comply with legal, accounting, or regulatory requirements
When information is no longer needed, it is securely deleted or anonymized where feasible.
8. Your Data Protection Rights
Depending on your location (including the EU, UK, or other regions), you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing
- Request data portability
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information (subject to legal exceptions)
- Know that we do not sell personal information
Requests can be submitted through our contact details below.
10. Children’s Privacy
Our website is intended for business users and is not directed to children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us through the contact form on our website or via the email address displayed on the Site.